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After you have completed your request for an estimate and are connected with your moving specialist, your moving specialist will provide you with an Order for Service. This is a document detailing the specifics of your move and its cost. On the day of your move, your moving crew will carefully load your belongings into the moving truck. They will also provide you with a Bill of Lading, which is a legal document that serves as an agreement and inventory for the items transported. The movers will check your items off the Bill of Lading individually as they are unloaded from the truck. Once everything is unloaded and in its correct place, the team leader will conduct a final walkthrough with you so you can address any remaining concerns or questions about the move. For more information, check out our Buyer’s Guide.
Make sure you’re moving company is part of a national van line. A van line ensures that the movers are following USDOT guidelines.
We offer professional packing services and utilize premium packing materials to keep your belongings secure and safe during transit.
Our trained professional moving crews are experienced and equipped to move all specialty items, including antiques, pianos, and gun safes.
Whether you're moving an office, retail store, or restaurant, our commercial moving services are tailored to your specific move.
Our 23,000 sq. ft. warehouse storage facility offers safe and secure storage for your items with climate control and 24/7 surveillance.
According to moveBuddha, “If you’re moving out of Virginia, the cost of hiring long-distance movers in Richmond depends on where you’re moving.” Most long-distance moving companies determine their costs based on the weight of your items and the distance you are traveling. Although this method may seem unconventional, it stems from the fact that moving trucks have weight limitations. This means that moving companies can’t exceed their trucks’ weight limit when moving your items long distance.
However, this method of calculating costs often leads to a scam in the moving industry called the “hostage scam.” The hostage scam is when a moving company intentionally shows up with a low estimate and then tries to leverage a law designed to protect movers against non-paying customers. Moving companies have the right to withhold unloading until they receive full payment. In the hostage scam, the moving company will claim that the fully loaded truck’s weight exceeded their initial estimate. They will then deliberately withhold unloading your belongings until you make full payment, typically in cash or another non-traceable form of payment.
Choosing a well-established moving company is the most reliable way to avoid these types of scams. Well-established moving companies are more trustworthy, transparent, and clear with their costs. Additionally, they will have proper licensing and insurance and adhere to industry standards, ensuring your move is carried out professionally and without any hidden surprises. To ensure the moving company you choose is legit, check for the company’s USDOT Number in the Federal Movers Database.
At My Guys of Richmond, we guarantee transparent and accurate pricing with no hidden fees. In addition, we offer in-home and virtual estimates so that you clearly understand what you’re paying for. We are also listed on the Federal Movers Database (USDOT #2455961), assuring you that we are a legitimate and trustworthy moving company.
The standard long-distance moving services include loading, transportation, and unloading of items. Extra costs are usually associated with packing and unpacking services, disassembling and reassembling furniture, and any specialty items requiring special care.
However, not all moving companies offer packing services, so double-check with the company first. The cost of packing services can also vary depending on your belongings’ value, quantity, and size. To avoid being surprised with hidden costs, it’s recommended to request a packing services estimate beforehand.
As owner Dave Tindall says, “At My Guys of Richmond, our packing and unpacking services are specifically tailored to your move. Our moving specialists will work with you to understand your individual needs and customize our services accordingly so we can ensure your move is seamless and stress-free.”
How a moving company chooses to protect its customers’ belongings varies tremendously. Some companies may utilize moving pads, whereas others may use bubble wrap and packing paper to safeguard their customers’ possessions. Additionally, some moving companies may offer specialty crating for delicate and valuable items.
At My Guys of Richmond, we take extra precautions when handling your items, paying special attention to delicate and valuable belongings such as pianos, antiques, gun safes, and other fragile items. Some moving materials we utilize include packing paper, moving blankets, bubble wraps, belts, and dollies. According to owner Dave Tindall, “Our comprehensive approach to handling your belongings ensures that your possessions arrive at their new destination in great condition.”
When considering moving services, understanding your options for protecting your belongings against any potential damage or loss is crucial. By federal law, all moving companies in the United States must offer a form of moving valuation called Limited Liability Coverage at no additional cost. However, since the coverage is limited in that plan, as the name suggests, most movers also offer Full-Value Protection.
Limited Liability Coverage is the most basic form of coverage provided by moving companies at no extra charge. It’s often referred to as “Released Value Protection.” Under Limited Liability Coverage, the moving company is only liable for 60 cents per pound per item for damage or loss. If a 10-pound item valued at $1,000 is lost or damaged, the moving company would only be liable for $6 (10 pounds x 60 cents). Limited Liability Coverage coverage is minimal and may not be sufficient for high-value items. According to the Federal Motor Carrier Safety Administration (FMCSA), “If you choose this option, you must sign a specific statement on the bill of lading or contract agreeing to it. Just remember that you will only be compensated according to the weight of the item, not its actual value.”
For those seeking more comprehensive protection, Full-Value Protection offers a higher level of coverage at an additional cost. This option holds the moving company liable for the fair market value of any lost or damaged items in your shipment. If any items are damaged or lost during the move, the moving company has the option to either:
My Guys of Richmond offers both limited and full-value protection. Our flexible coverage options ensure your possessions are adequately protected during the move. Check out our moving valuation page or ask your assigned moving specialist for more details.
The timeframe for a long-distance move depends on many factors, including the distance traveled, the quantity of belongings transported, and the moving company itself. Typically, a long-distance move requires one day for loading, one day for unloading, and an additional day for every 500 miles traveled, which may vary depending on the size of your move. It’s recommended to discuss the estimated timeline with your moving specialist, although the expected duration of your move should be laid out in your moving estimate. According to the Moving Authority Association, “Each company differs in their procedures on handling their delivery window. That’s why it is better to understand these things prior to deciding on a moving and storage company.”
At My Guys Moving & Storage, we understand that time is of the essence when it comes to long-distance moves. Our experienced moving crew works diligently to ensure a smooth and timely transition, taking into account all the variables that can affect your move. We offer tailored moving solutions, from packing and loading to storage and delivery, designed to meet your unique needs and timelines.
We recommend reaching out to My Guys Moving & Storage directly to discuss your specific moving requirements and to get a more detailed timeline based on your circumstances. As owner Dave Tindall said, “Our moving specialists are here to provide personalized advice and support, ensuring that your long-distance move is executed with the utmost efficiency and care. We work closely with our customers to determine a convenient delivery date, ensuring a quick and efficient move.”
In the moving industry, safely transporting fragile items is a mark of professionalism and skill. This expertise is cultivated through rigorous training and hands-on experience. A moving company that invests in the continuous education and certification of its movers ensures that its team is equipped with the latest industry knowledge and techniques for handling delicate items, from antiques and artworks to electronics and heirlooms.
While it’s common for companies to supplement their workforce with seasonal movers during peak times, reliance on these temporary workers can sometimes compromise the quality of care given to your belongings. Though a valuable asset for managing volume, seasonal movers may not possess the same training and experience as full-time, professional movers.
At My Guys of Richmond, we maintain a high standard of service by ensuring that all our movers, regardless of their permanence, undergo a comprehensive background check followed by a detailed and advanced training program. In the words of owner Dave Tindall, “This program is meticulously designed to prepare our movers to manage any moving scenario with precision and care, guaranteeing that your fragile items are in safe hands.”
Navigating the aftermath of a move where items have been damaged or lost can be stressful. Understanding the process for filing a claim with your moving company is essential for a smooth resolution. Typically, the moving contract or the Bill of Lading will outline the specifics, including the window of time within which a claim must be filed.
Steps for Filing a Claim:
At My Guys of Richmond, we strive to make this process as straightforward as possible. Our team is committed to providing quick and helpful assistance and guidance through the claim filing process, ensuring that any issue is resolved promptly and to your satisfaction. We stand by our service and are dedicated to upholding the highest standard of customer care, even in the face of unforeseen events.
When planning a long-distance move, it is crucial to know the rules and restrictions that moving companies must adhere to. Government regulations and public safety considerations dictate that movers cannot transport certain items. These typically include hazardous materials such as explosives, flammable liquids, corrosives, and live animals. These restrictions are in place to ensure the safety of your belongings, the moving crew, and the public.
According to moveBuddha, “In June 2022, the FMCSA implemented regulations to help consumers avoid common moving pitfalls, which apply to brokers and asset-based moving companies that move household goods across state lines:
Those regulations included:
Here are a few tips that will make following the rules and regulations less stressful:
At My Guys of Richmond, our priority is the safety and satisfaction of our customers. “We adhere strictly to all governmental regulations and guidelines for long-distance moves, ensuring that your move is not only successful but also compliant with all safety standards,” says owner Dave Tindall. “Our team is here to assist you with any questions or concerns, ensuring that your moving experience is as seamless and stress-free as possible.”